✅ Privacy Policy — HealthSheba

Last updated: 30/10/2025

1. Introduction

At HealthSheba (“we”, “us”, “our”), your privacy matters. This Privacy Policy outlines how we collect, use, and share your personal data when you use our e-commerce services (organic food, health products, accessories, lifestyle goods) or visit our website. By accessing or using our website, you consent to the practices described here.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Information

  • Name, shipping address, billing address
  • Email address, phone number
  • Payment details (only as necessary for transaction processing)

2.2 Usage & Technical Information

  • Browsing activities, pages visited, time spent on site
  • Device information, IP address, browser type, operating system

2.3 Location Information

If you allow location services, we may collect your device’s approximate or precise location for delivery or service-area optimization.

2.4 Cookies & Similar Technologies

We use cookies, web beacons and other tracking technologies to improve user experience, manage preferences and for analytics. You may control or disable cookies through your browser settings.

3. How We Use Your Information

We use the data we collect for purposes including but not limited to:

  • Processing and fulfilling your orders
  • Addressing your inquiries and providing customer support
  • Sending marketing and promotional communications (with your consent)
  • Analyzing, improving and optimizing our website, products and services
  • Complying with legal and regulatory obligations

4. How We Share Your Information

We may share your personal information under the following circumstances:

  • With our third-party service providers (courier, payment gateways, customer support) who help us fulfil our services
  • When required by law, or to comply with a legal request from authorities
  • In the event of a merger, acquisition, or sale of our business assets — your data may be transferred to the successor entity

5. Data Security

We adopt commercially reasonable and appropriate technical, administrative and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Nonetheless, no system is absolutely secure and absolute protection cannot be guaranteed.

6. Your Choices & Rights

6.1 Account & Profile

You can access, update or correct your personal account information by logging into your HealthSheba account.

6.2 Marketing Communications

You may unsubscribe or opt-out of promotional emails at any time by following the instructions in the email or contacting us.

6.3 Cookies

You may manage or disable cookies via your browser. Disabling some cookies may affect website functionality.

7. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from anyone under 13. If we become aware that we have collected data from a child under 13, we will delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy at our discretion. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the website after changes constitutes your acceptance.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at:
📞 01894700596
📧 info@healthsheba.com
🌐 https://healthsheba.com/contact/