✅ Privacy Policy — HealthSheba

Last updated: 30/10/2025

1. Introduction

At HealthSheba (“we”, “us”, “our”), your privacy matters. This Privacy Policy outlines how we collect, use, and share your personal data when you use our e-commerce services (organic food, health products, accessories, lifestyle goods) or visit our website. By accessing or using our website, you consent to the practices described here.

2. Information We Collect

We collect only the minimum data necessary to operate our business.

2.1 Personal Information

  • Name
  • Phone number
  • Shipping and billing address

2.2 Technical & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent

2.3 Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and support advertising.

You can control cookies through your browser settings.

3. Important Privacy & Data Protection Clarification

We clearly state that:

  • We do NOT collect, store, or process any sensitive personal data
  • This includes health conditions, medical history, diagnosis, or biometric data
  • We do NOT use any data to infer or predict a user’s health condition

All products sold on our platform (including organic food, devices, and lifestyle items) are treated as general consumer goods and not as medical services.

4. How We Use Your Information

We use collected data only for:

  • Order processing and delivery
  • Customer support
  • Website improvement
  • Marketing communications (only with user consent)

We follow a strict data minimization principle — we only collect what is necessary.

5. Advertising & Tracking Technologies

We use advertising tools from platforms such as Meta (Facebook), Google, and TikTok to understand user interactions and improve our marketing.

These tools may track standard events such as:

  • Page views
  • Add to cart
  • Purchases

However:

  • We do NOT send any sensitive personal data
  • We do NOT send health-related information
  • We ensure no data shared can be used to infer health conditions

All tracking is limited to general e-commerce behavior.

6. Data Sharing

We may share limited data with:

  • Delivery partners
  • Payment providers
  • Advertising and analytics platforms
  • Technical service providers

We ensure that:

  • Only necessary data is shared
  • No sensitive personal data is shared

7. Data Security

We use reasonable technical and organizational measures to protect your data.
However, no system is 100% secure.

8. Your Rights

You may:

  • Request access to your data
  • Update or correct your information
  • Opt out of marketing communications
  • Request deletion of your data (where applicable)

9. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

12. Contact Us

📞 01894700596
📧 info@healthsheba.com
🌐 https://healthsheba.com/contact/